If you bought a Nintendo Wii or extra Wii Remotes at launch, you most likely have a first generation strap. These strap may break during play, please read the information carefully to see if you would like to replace the strap for free.

Nintendo is offering to replace the original version of the wrist straps for the Wii Remote with a newer version. Because Wii consoles shipped starting in early December already utilized the newer version of the strap, you will need to determine which version of the strap you have before ordering a replacement. To view the difference between the original and the new version of the strap, please click here.

If you have an original version of the strap, please complete the form below to get a replacement (also, to ensure you continue to have a fun & safe experience, please read our Safety Information for Playing Wii by clicking here).

Once your replacement wrist strap has shipped, you will receive a confirmation email from Nintendo. We expect to begin shipping replacement straps around December 21st. It will take 5 to 9 days for delivery depending on your location. Please do not contact Nintendo regarding your replacement wrist strap until after that time period has passed.

We apologize for any inconvenience and appreciate your interest in our products.
Order your replacement strap from here: http://www.nintendo.com/consumer/strapreplace.jsp